We accept returns up to 14 days after delivery. The item must be in re-saleable condition and its original packaging or we won't be able to refund you. Please find instructions to return your order here
If you need help finding the correct item(s), please use the contact form making sure you tell us the make & model of your cooker hood.
We are unable to refund delivery charges for delayed parcels as this is an estimated delivery timeframe, not guaranteed.
Once we have received your return we'll process it as soon as possible.
Please allow up to 10 working days to receive your refund.
We are unable to offer exchanges due to logistics and processing issues. Please return your order for a refund, then reorder the correct items once you're ready.
Once your order has been dispatched, you will receive a dispatch confirmation email with a direct link to the couriers website to track the progress of your delivery.
You can find your VAT invoice on your order confirmation email.
Simply click "Download your VAT invoice here" to print/download your invoice.
Unfortunately once an order has been placed we are unable to cancel or adjust your order. Please either refuse delivery, or return your order back for a refund, and then place an order for the correct item(s) if required.
Our delivery prices and methods available to our UK customers are:
* FREE Delivery for all UK orders over £40
* Royal Mail 48 Tracked from £3.99
* Royal Mail 24 Tracked from £5.99
Please find our Shipping Policy here for further details.
We currently do not have the facilities set up to offer collection. Please order to the desired delivery address within our checkout.
The cooker hood model number is usually found inside the cooker hood itself or on the side of the cooker hood case. To check inside, you will probably need to remove your current filter(s).
The model number will usually be printed on a sticker or stamped on a
plate consisting of numbers and letters.
Once you have your cooker hood model number use our search box to find the exact model you need.
Can't find the part you need?
Use the contact form below to message us.
The term compatible means the part has been produced by a 3rd party supplier. As we have specialised in Cooker Hood Filters since 2008, it has allowed us over the years to work closely with our suppliers, ensuring high quality at low prices across our compatible range.
If you're unsure which is the correct part for your cooker hood, then please contact us using the form below.
Please use the following contact form to ask us questions about our products, our trade prices and general queries.